How to use Dropbox Passwords

Updated Nov 24, 2023

Dropbox Passwords is available for customers on Dropbox Basic, Plus, Family, Professional, Standard, Advanced, and Enterprise. If you’re on a team with a negotiated agreement or a HIPAA BAA, you may need to sign an addendum to use Dropbox Passwords.

Dropbox Passwords is a browser extension and mobile app by Dropbox. This article explains how to use Dropbox Passwords to save your account logins, security codes, and payment cards, sync them across your devices, and autofill or suggest passwords when you log into websites and mobile apps. You can also use Dropbox Passwords to monitor the security of your accounts.

If you’re new to Dropbox Passwords, learn how to download, install, and log in to the browser extension and mobile app. If you have a specific question about this feature, such as whether you can uninstall Passwords, see our Dropbox Password FAQs.

Not using Dropbox Passwords yet? See how Dropbox helps you store and sync passwords.

Add or edit account logins and payment cards

You can add account logins and payment cards to Dropbox Passwords, as well as any notes connected to your accounts and payment cards you want to remember. You can also save security codes used in multi-factor authentication by editing an account login. You can edit your account logins and payment cards at any time.

To add or edit in the browser extension:

Open the browser extension.
Click Add or Edit.
Update the appropriate field(s) and then click Save.

Note: The browser extension will automatically save account usernames and passwords when you create or log in to an account on a website.

To add or edit on the mobile app:

Open the Dropbox Passwords mobile app.
Tap “+” (plus sign) to add, or tap the "..." (ellipsis) next to the name of the login or payment card and Edit to edit.
Update the appropriate field(s) and then click Save.

Remove account logins and payment cards

To remove an account login or payment card in the browser extension or on the mobile app, click or tap the “…” (ellipsis) next to the account you’d like to remove and click or tap Remove.

Learn how to use Dropbox Passwords breach monitoring to see if your accounts have been compromised.

Get suggestions for strong passwords

Dropbox Passwords can suggest strong passwords.

To get a strong password suggestion:

Open the Dropbox Passwords browser extension.
Click Add.
Click Add new.
Click Suggest strong password under the Password field.
- Click the gear icon to change the length and amount of numbers and symbols in the password.
Click Save.

To get a strong password suggestion in the mobile app:

Open the Dropbox Passwords mobile app.
Tap “+” (plus sign).
Tap Add login.
Select a service or add your own.
Tap Suggest strong password under the Password field.
- Tap the gear icon to change the length and amount of numbers and symbols in the password.
Tap Save.

To get a strong password suggestion from the password field:

Start to create a new account on a website.
Click the Dropbox Passwords icon that appears in the password text box. A dropdown will appear with a suggested password.
Click Use password.
Continue to create your account.

Share account logins and payment cards

You can share account logins and payment cards with other Dropbox Passwords users who have verified their Dropbox accounts.

Share an account login or payment card

Open the Dropbox Passwords browser extension or mobile app.
Click the “…” (ellipsis) next to the account you’d like to share.
Click Share.
Type the email or name of the person (or people) you’d like to share with.
Click Share.

Remove someone’s access to an account login or payment card

Open the Dropbox Passwords browser extension or mobile app.
Click the “…” (ellipsis) next to the account you’d like to remove someone from.
Click Share.
Click You and [name of person with access].
Click the "..." (ellipsis) next to the name of the person you'd like to remove.
Click Remove access.
Click Yes, remove.

See all the account logins and payment cards you’ve shared with someone

Open the Dropbox Passwords browser extension.
Click your avatar (profile picture or initials).
Click Preferences.
Click Sharing.
Click the name of the person you’d like to view.

Import account logins

If you have saved account logins in a browser or a CSV file from a different password manager, you can import them into the Dropbox Passwords browser extension.

Notes:

The columns in your CSV file must be labeled so Dropbox Passwords knows how to import the information. Although Dropbox Passwords can recognize a range of labels, we recommend labeling them “Name”, “Password”, “Username”, “Notes”, and “URL”.
Dropbox Passwords doesn’t support importing passwords from Safari.

To import account logins:

Open the Dropbox Passwords browser extension.
Click your avatar (profile picture or initials).
Click Preferences.
Click Import.
Click Password manager or the browser you’d like to import from.
Click Choose .CSV and select your CSV file.
Click Import.

Learn more about importing account usernames and passwords.

Export account logins and payment cards

You can export all of your account logins and payment cards from Dropbox Passwords as a CSV file, even if you downgraded your Dropbox account to Basic or joined a Dropbox team.

Open the Dropbox Passwords browser extension.
Click your avatar (profile picture or initials).
Click Preferences.
Click the Account tab.
Click Export.
Click Export to confirm.

Open the Dropbox Passwords mobile app.
Tap the gear icon.
Tap Export.
Tap Export to confirm.

Admins: Monitor your team’s password security score

Certain types of admins can view their team’s password security score in the admin console. This includes each team member’s password score, the number of weak or reused passwords they’re storing, and how many potential breaches there have been for their credentials.

To view your team’s password security score:

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Security.
- Note: Only certain types of admins can access the Security page.
Click Passwords.

Your team’s password security score is at the top of the page.

You can also see password scores for individual team members. If a team member is using Dropbox Passwords, you’ll see a password score next to their email address, which contributes to the entire team’s password security score. If a team member has a low password score, we recommend contacting that person to update their passwords.

Note: Admins can’t see any team member's passwords or credentials.

To view your team’s password security score:

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Security.

Note: Only certain types of admins can access the Security page.

4. Click Passwords.

Your team’s password security score is at the top of the page.

You can also see password scores for individual team members. If a team member is using Dropbox Passwords, you’ll see a password score next to their email address. This contributes to the entire team’s password security score. If a team member has a low password score, we recommend contacting that person to update their passwords.

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