How to use Dropbox Vault

This feature is currently in beta and only available to some customers.

Dropbox Vault is a feature that lets you create a location in Dropbox with an additional layer of security for your most sensitive files and share it with trusted contacts. This location, or “vault”, in your Dropbox account is guarded by a numeric password, or “PIN”. Like a Dropbox folder, you can access it from anywhere you use Dropbox.

If you are a trusted contact, or have been invited to be one, visit this article about becoming a trusted contact.

Note: Your vault can only be opened from and the Dropbox mobile app.

Create your vault

Note: Before you create your vault, if you already have a folder called “Vault”, rename that folder.

  1. Sign in to
  2. Click Files in the left sidebar.
  3. Click Vault in your file list.
  4. Click Continue.
  5. Set a PIN.
  6. Click Continue.
  7. Re-type your PIN.
  8. Click Confirm.

Your vault is named “Vault”, and listed alongside your files and folders on, the Dropbox mobile app, the Dropbox desktop app, and the Dropbox folder on your computer. However, it can only be opened from and the Dropbox mobile app. It isn’t saved to your computer’s hard drive at all.

Lock your vault with your PIN

Dropbox Vault keeps your files extra-secure with a PIN. You set a PIN for your vault when you create your vault. When you open your vault, your PIN allows 10 attempts before you’re locked out. If you’re locked out, contact support to reset your pin. 

After you use your PIN to unlock your vault, your vault auto-locks again after 20 minutes on and after 3 minutes on mobile. While your vault is locked, the files in your vault won’t appear on your content suggestions, recents, updates, and notifications lists or in the search bar suggestions.

To manually lock your vault, so a PIN is needed to unlock it:

  • On—Click the padlock icon in the top-left corner of your vault.
  • On the Dropbox mobile app—Tap “” (ellipses) in your vault, and then tap Lock.

Your vault’s security measures are in addition to the security measures Dropbox takes with all of your files and folders, including encryption in transit and at rest. To add security to your entire Dropbox account, we recommend enabling multi-factor authentication

Choose files for your vault

Some suggestions for sensitive files to add to your vault are:

  • Identification files: Pictures of your passport, driver’s license, social security card, or birth certificate
  • Medical files: Health records or your insurance card
  • Legal files: Your will, your marriage certificate, or your lease
  • Financial files: Tax forms

Add or move files to your vault

If you add or move a file to your vault from Dropbox, it’s added to your vault and removed from its original location in Dropbox. If you add or move a file to your vault from somewhere else on your computer, it remains in its original location and a copy of it is added to your vault. 

To add a file or folder to your vault from Dropbox or your computer:

  1. Sign in to
  2. Click Files.
  3. Click Vault. (It’s in your files and folder list).
  4. Enter your PIN.
  5. Click Add.
  6. Click one of the following:
    • From Dropbox — Click a file or folder and click Choose
    • From computer (file) — Click a file and click Open
    • From computer (folder) — Click a folder and click Upload (Mac) or Select folder (Windows)
    • New folder  — Type your new folder name, click a location, and click Create

To move a file or folder to your vault from Dropbox, move it to your vault like you would normally move a file or folder.

Note: Shared folders can’t be moved to your vault. Unshare the folder with all members before moving it. Files with “can edit” sharing permissions can’t be moved to your vault. Change sharing permissions to “can view” before moving them. 

Share the files in your vault

You can give “can view” access to the files in your vault in the same way you would share regular files in Dropbox. Anyone you give “can view” access to can view and comment on your files without a PIN, but can’t edit them. 

Change your PIN

To change your PIN:

  1. Sign in to
  2. Click Files.
  3. Click Vault in your file list.
  4. Enter your PIN.
  5. Click the Settings tab.
  6. Click Set PIN.
  7. Enter your old PIN and the new PIN you’d like to use. 
  8. Click Save.
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