However, some teams can also opt to set more firm limits for team members who exceed the allotted space limit. Dropbox will then behave differently for these members. Specifically:
- They can no longer upload files to their Dropbox accounts
- Files will no longer sync (this includes changes made to a file in their Dropbox account, or changes made to files in a shared folder they're a member of)
If you see a message that your Dropbox Business account is “full” or “almost full,” it's because your team admin has set a limit on how much space you can use.
Note: Team members who exceed the space limit can still upload files to a team folder, or a shared folder owned by someone else on the team.
What should I do if my account is “full” or “almost full.”
If you're receiving one of these warning messages, there are two things you can do:
- Remove files to bring your account below the space limit
- Contact your admin to request more space
Once you've removed files—or been granted more space—you should no longer see the warning messages.
How do I remove files or delete them from Dropbox?
You can remove files or folders from your Dropbox in a few different ways:
- Drag them out of Dropbox and store them locally on your computer, phone, or tablet
- Drag them out of Dropbox and store them on some other storage device or application
- Leave a shared folder
- Delete them from Dropbox
If you'd like to delete files or folders from your Dropbox account, you can do so from the desktop app, mobile app, or dropbox.com:
How do I find the admin on my Dropbox Business team?
Learn how to find the admin on your Dropbox Business team.
How do I see how much storage space I'm currently using?
Check the remaining space on your Dropbox account.
How can I see the size of files, folders, or shared folders?
You can view file size in a few different ways:
There's currently no way to see the size of an entire folder or shared folder.