Dropbox support for macOS on File Provider

Dropbox is continuing to expand the rollout of full support for macOS 12.5 and later. Dropbox for macOS on File Provider is our latest update that utilizes Apple’s updated File Provider API and fixes issues related to opening online-only files in third-party applications. This updated experience is more deeply integrated with macOS and comes with some changes required by the API. 
 

Dropbox is actively working to preserve the reliability and quality of our sync experience along with these changes. Most customers are now eligible for Dropbox for macOS on File Provider.
 

To check your eligibility for updating to Dropbox for macOS on File Provider:

1. Click the Dropbox icon in your menu bar in the top right corner of your screen.
2. Click your initials in the upper right.
3. Click Preferences.
4. Click the Sync tab.
5. Click Get started.

If you’re not eligible for the update, you’ll see, “You are not eligible for the new Dropbox for macOS on File Provider at this time.” under Dropbox folder updates in the Sync tab.


If you’re already on Dropbox for macOS on File Provider, it will say so under Dropbox folder updates in the Sync tab.

While we recommend opting-in to the latest version of Dropbox for macOS on File Provider, this migration isn’t required for you to continue using Dropbox. If you're not interested in receiving the latest update, you can still open online-only files directly in Finder. 

You’ll receive a notification from the Dropbox icon in your menu bar when an update to Dropbox for macOS leveraging the File Provider API is available.

Learn more about the expected changes with Dropbox for macOS on File Provider.

How to opt out of Dropbox for macOS on File Provider

If you’ve already updated to Dropbox for macOS on File Provider and would like to switch back to your previous experience, you can do so with the following steps:

1. Click the Dropbox icon in your menu bar.
2. Click your initials in the upper right.
3. Click Preferences.
4. Select Accounts in the left sidebar.
5. Click Sign out.
6. Open the Dropbox desktop app.
7. Log back into your Dropbox account.
8. Follow the setup prompts until you see a screen that says Advanced settings at the bottom.
9. Click Advanced settings.
10. Check the box next to Opt out under Dropbox for macOS on File Provider updates.
11. Click Done.

You’ll now no longer be on Dropbox for macOS on File Provider. Your Dropbox folder should now be found under Favorites in Finder.

The previous Dropbox folder under Locations in Finder will still be there, but will no longer be linked to your Dropbox account, and won’t sync changes or updates to your files.


To delete this folder:

1. Open Finder.
2. Click Dropbox under Locations in the left sidebar.
   • Note: You’ll see “This is an unlinked Dropbox” at the top.
3. In the top right corner of your screen, click Delete "Dropbox”.
4. Click Delete.