Limit the amount of space a Dropbox team member can use

Updated Jul 15, 2024
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The information in this article applies to certain types of admins on Dropbox Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise plans.

Member space limits allow admins to control how much Dropbox storage space team members can use.
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Note: Member space limits may not be available for teams with more than 5,000 shared folders. Teams with a high number of shared folders can expect some performance degradation.

What happens if a member goes over their limit?

Members are notified via email, desktop, and mobile app when they reach:

  • 90% of their space limit
  • 100% or more of their space limit

Admins are also notified via email. In addition, a record is added to the activity logs.

Dropbox will continue to function as normal for members who exceed their space limit.

What happens to over-quota members on a team with stop sync enabled?

Admins can use stop sync limits to prevent members who exceed their space limit from using Dropbox as normal. Specifically, two things happen:

  • Their account will stop syncing
  • They won't be able to upload files

These team members will then have two options:

  • Remove files to bring their accounts below the space limit
  • Contact their admin to request more space
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Note: Admins won't receive email notifications when a team member reaches their stop sync limit.

How to set a default space limit for all team members

  1. Log in to with your admin credentials.
  2. Click Admin console.
  3. Click Settings in the left sidebar.
  4. Under the Members section, click Member space limit.
  5. Set a limit using the dropdown next to Space limit for all members.
  6. Click the dropdown arrow to change Member space limit on or off. 
    • You can also decide if the limit will be soft (Only alert) or firm (Stop sync).
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Note: Only admins can set a space limit for team members.

Set custom limits for individual team members

For most teams, you can't set custom space limits for individual team members. However, you do have the option to leave the member space setting at No limit, which allows all team members to continue using Dropbox without restrictions.

Alternatively, you can set a team-wide space limit, and then allow some team members to avoid that limit, using an exceptions list:

  1. Log in to with your admin credentials.
  2. Click Admin console.
  3. Click Settings in the left sidebar.
  4. Under the Members section, click Member space limit.
  5. Click No exceptions.
  6. Enter the names or email addresses of team members who should be exempt from storage limits, and then click Done.

Setting a custom limit for teams with stop sync enabled

You can set custom space limits for individual team members:

  1. Log in to with your admin credentials.
  2. Click Admin console.
  3. Click Members in the left sidebar.
  4. Click the name of the member you’d like to set a custom limit for.
  5. Click Edit space limit, and enter a new space limit.
  6. Click Set (name of member)’s space limit.

You can also add exceptions for those team members that should not be limited.

What counts towards a space limit?

Any files or folders stored in a team member's Dropbox team account count toward storage limits.

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  • Team folders don't count toward storage limits—team folders are shared spaces owned by the team, rather than the individual.
  • Team folders do count towards the team's overall space usage.
  • Shared folders owned by a team member only count toward that person's storage limit.
  • Shared folders owned by a non-team member but shared with a team member count toward that member's space limit.
  • Due to how space limits are calculated, the sum of an individual team member's usage may be different than the overall team usage.

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