Limit the amount of space a Dropbox team member can use

What happens if a member goes over their limit?

Members are notified via email, desktop, and mobile app when they reach:

• 90% of their space limit
• 100% or more of their space limit

Admins are also notified via email. In addition, a record is added to the activity logs.
 

Dropbox will continue to function as normal for members who exceed their space limit.
 

What happens to over-quota members on a team with stop sync enabled?

Admins can use stop sync limits to prevent members who exceed their space limit from using Dropbox as normal. Specifically, two things happen:

• Their account will stop syncing
• They won't be able to upload files

These team members will then have two options:

• Remove files to bring their accounts below the space limit
• Contact their admin to request more space

How to set a default space limit for all team members

1. Log in to dropbox.com with your admin credentials.
   
2. Click Admin console.
3. Click Settings in the left sidebar.
4. Under the Members section, click Member space limit.
5. Set a limit using the dropdown next to Space limit for all members.
6. Click the dropdown arrow to change Member space limit on or off. 
   • You can also decide if the limit will be soft (Only alert) or firm (Stop sync).

Set custom limits for individual team members

For most teams, you can't set custom space limits for individual team members. However, you do have the option to leave the member space setting at No limit, which allows all team members to continue using Dropbox without restrictions.
 

Alternatively, you can set a team-wide space limit, and then allow some team members to avoid that limit, using an exceptions list:

1. Log in to dropbox.com with your admin credentials.
   
2. Click Admin console.
3. Click Settings in the left sidebar.
4. Under the Members section, click Member space limit.
5. Click No exceptions.
6. Enter the names or email addresses of team members who should be exempt from storage limits, and then click Done.

Setting a custom limit for teams with stop sync enabled

You can set custom space limits for individual team members:

1. Log in to dropbox.com with your admin credentials.
   
2. Click Admin console.
3. Click Members in the left sidebar.
4. Click the name of the member you’d like to set a custom limit for.
5. Click Edit space limit, and enter a new space limit.
6. Click Set (name of member)’s space limit.

You can also add exceptions for those team members that should not be limited.

What counts towards a space limit?

Any files or folders stored in a team member's Dropbox team account count toward storage limits.