How to create a team storage report

Updated Aug 31, 2023
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This article describes a feature available to certain types of admins on Dropbox team accounts.

Team storage reports help teams understand what content is taking up their team’s storage quota. The report shows how much information is kept in:

  • Team folders
  • Shared folders (internal or external)
  • Private folders
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Note: Externally-owned content only contributes to your team’s storage usage if it’s been added to your team’s Dropbox account.

Who can create a team storage report?

The following admins can generate this type of report: 

  • Team admins 
  • User management admins
  • Reporting admins 
  • Security admins

What’s included in a team storage report?

The team storage report includes a single row for each folder. It shows: 

  • Path: This is the path of the folder in each row. The level of detail you’ll see in the path will vary by folder type.
  • Folder type: This column describes the type of folder. The different types of folders are:
    • Team folders: For team folders, you’ll only see the root path of that team folder.
    • Shared folders: These shared folders can be internally or externally owned. Externally-owned shared folders are only included in this report if they’ve been added to your team’s Dropbox account. If an externally-owned folder wasn’t added to your team’s Dropbox account, it doesn’t count against your storage and isn’t included in this report. You’ll see the top-level root of the folder that was shared. 
      • Note: Each subfolder within a team folder that’s been shared has its own row. This means that those folders and the contents they contain aren’t in the root team folder row in the report. If you add up the size of the team folder and the size of all its shared subfolders, the total represents the total amount of data contained within that team folder.
    • Private folders: These are your team members' personal spaces. The path will be the team member's name. This will include all the files they’ve added to their personal space and included any storage from Dropbox Backup if they’ve enabled that feature.
    • App sandbox folders: These are folders that have been created by third-party integrations or by using the Dropbox API.
    • Archived team folders: These are folders that have been archived but still count against your storage. 
    • Deleted private folders: These are private folders of deleted members whose storage hasn’t been transferred to another team member yet. This content still counts against your team’s storage.
  • Size (in MB): This is the amount of data contained within this path. Adding up each row in this folder will give you the full amount of your storage quota that’s currently being used.
  • Folder owner: This column describes who owns the folder in this row. 
    • For private folders, it‘ll show the email address of the team member. The only one of these that will show up in this report is the private folder for the member you’ve run the report for. 
    • For team folders, it’ll show “Owned by the team”.
    • For shared folders that are inside team folders, it’ll also show “Owned by the team”. 
    • For shared folders that are external to the team, it will be the email address of the person who shared the folder with your team. 
  • Number of files: This column gives you the number of files that are contained in this path. 

How to create a team storage report

To export team storage data as a .csv file directly from the admin console:

  1. Log in to with your admin credentials.
  2. Click Admin console.
  3. Click Content. 
  4. Click Export team storage on the right side. 
  5. Click Start export.

After it’s generated, the report will appear in your Dropbox folder titled “Dropbox Business reports”. It’ll be named "YYYY-MM-DD/Team Name/Team Storage Report". No one else will be able to access it, unless you share it with them. You’ll also receive an email once the report is ready.

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Note: For large teams, it may take some time to generate the report. If you don’t receive a report after an hour, please try re-generating the report.

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