How to create a team storage report

Team storage reports help teams understand what content is taking up their team’s storage quota. The report shows how much information is kept in:

• Team folders
• Shared folders (internal or external)
• Private folders

Who can create a team storage report?

The following admins can generate this type of report: 

• Team admins 
• User management admins
• Reporting admins 
• Security admins

What’s included in a team storage report?

The team storage report includes a single row for each folder. It shows: 

• Path: This is the path of the folder in each row. The level of detail you’ll see will vary by folder type.
• Folder type: This column describes the different types of folders:
  • Team folders: These are folders included in the team space. You’ll only see the root path of a team folder.
  • Team subfolders: These are the subfolders belonging to a specific team folder that are shared with a different group of people.
  • Restricted folders: These are the folders whose access you have restricted to specific people.
  • Shared folders: These shared folders can be internally or externally-owned. Externally-owned shared folders are only included in this report if they’ve been added to your team’s Dropbox account. If an externally-owned folder wasn’t added to your team’s Dropbox account, it doesn’t count against your storage and isn’t included. You’ll see the top-level root of the folder that was shared. 
    • Note: Each subfolder within a shared team folder has its own row. This means that those folders and their contents aren’t in the root team folder row in the report. A team folder’s total size includes everything contained in that folder and all its shared subfolders.
  • Private content: These are your team members' personal spaces. The path will be the team member's name. This includes all the files they’ve added to their personal space and any storage from Dropbox Backup, if they’ve enabled that feature.
  • Suspended private content: These private spaces belong to suspended team members.
  • App sandbox folders: These folders have been created by third-party integrations or by using the Dropbox API.
  • Archived team folders: These folders are archived but still count against your storage. 
  • Removed private content: These private folders belong to deleted members whose storage has yet to be transferred to another team member. This content still counts against your team’s storage.
• Size (in MB): This is the amount of data contained within this path. Adding up each row in this folder will give you the full amount of your storage quota that’s currently in use.
• Folder owner: This column describes who owns the folder in this row. 
  • For private folders, it shows the email address of the team member. The report only shows the private folder of the member you’ve run the report for. 
  • For team folders, it shows “Owned by the team”.
  • For shared folders that are inside team folders, it also shows “Owned by the team”. 
  • For shared folders that are external to the team, it shows the email address of the person who shared the folder with your team. 
• Number of files: This column shows the number of files that are contained in this path. 

How to create a team storage report

To export team storage data as a .csv file directly from the admin console:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click the dropdown beside Dropbox, under Products.
4. Click Content in the left sidebar.
5. Click Export storage report on the right side. 
6. Click Start export.

After it’s generated, the report will appear in your Dropbox folder titled “Dropbox Business reports”. It’ll be named "YYYY-MM-DD/Team Name/Team Storage Report". No one else will be able to access it, unless you share it with them. You’ll also receive an email once the report is ready.
 

Why do storage numbers differ between the admin console and other views? Is there a reporting delay?

Storage metrics can vary across different sections of the admin console due to synchronization intervals and data processing times. For example, reports generated in the admin console may not reflect real-time data, leading to temporary discrepancies.

To get the most accurate and up-to-date storage information:

• Regularly refresh the admin console before generating reports.
• Allow some time after significant data changes (like large file uploads or deletions) for the system to update all metrics consistently.