How to close your Dropbox account
If you no longer want your Dropbox Basic (free) account, you can simply leave it alone. You'll have 90 days after receiving the first inactivity email to log in to your account before it's closed, and we'll send you multiple reminders along the way.
If you’re not notified over email about your account being inactive, your account won’t be subject to deletion for inactivity.
Can I close my account now?
If you wish to close your account, you can do so by visiting our account deletion page. You can also read further instructions on closing a Basic (free), Plus, Family, Professional, or team account.
How do I save my files before closing my account?
You can log in to dropbox.com or the Dropbox mobile app and save your files onto your hard drive or mobile device.