How to cancel a Dropbox subscription or trial purchased on a mobile device

If you used your phone or tablet to purchase Dropbox or start a free trial, you must cancel your subscription through iTunes or Google Play, depending on your device type:

• Android
• iPhone or iPad

Learn how to cancel a Dropbox subscription purchased on your computer.

Cancel your Dropbox subscription or trial on Android

If you purchased Dropbox from an Android device, you can cancel a Dropbox subscription or free trial by following these steps:

1. Open the Dropbox mobile app.
2. Tap the Account tab in the bottom right corner.
3. Tap Manage your subscription.
4. Tap How to cancel.
5. Tap Cancel plan at the bottom of the screen. This will take you to your subscription in Google Play.
6. Tap Cancel subscription.

You’ll receive an email to your Google account to confirm your cancellation, and your account will downgrade to Dropbox Basic (free) at the end of your billing cycle.

Learn more about canceling your subscription on Google’s help center.

Cancel your Dropbox subscription or trial on an iPhone or iPad

If you purchased Dropbox from your iPhone, iPad, or other iOS device, you can cancel your Dropbox subscription or free trial by following these steps:

1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap Dropbox.
5. Tap Cancel Subscription. 
   • If you don’t see a button to cancel or you see an expiration message in red text, the subscription is already canceled.

Your account will downgrade to Dropbox Basic (free) at the end of your billing cycle.

Learn more about canceling your subscription on Apple’s help center.