Collect files from people with a Dropbox file request

Dropbox file requests let you request files from anyone and collect them right in your Dropbox account. With file requests:

  • Anyone can send you a file you've requested, whether they have a Dropbox account or not.
  • All the files you collect are automatically organized into a Dropbox folder you choose.
  • People who upload files to your file request cannot access your Dropbox account. Only you can view files uploaded by others, unless you decide to share them.
Note: All files collected with a file request will take up space in your Dropbox account. To ensure that you can accept the files that you're requesting, check how much space you have available. If there isn’t enough space for the files you want to request, recipients will receive an error when they try to upload.

Not using Dropbox yet? See how Dropbox makes it easy to send large files.

Sections in this article:

How to create a file request

  1. Sign in to dropbox.com.
  2. Click File requests in the left sidebar.
  3. Click New request on the right-hand side.
  4. Under Title, enter a name for your request.
  5. Under Description, add details about the request, if you like. 
  6. Under Folder for uploaded files, you'll see the path to a new folder for your requested files. If you'd like to change the destination, click Change folder.
  7. Click the check box next to Set deadline to choose a date and time. You can also Allow late uploads and choose a timeframe (available only to Dropbox Professional and Business customers).
  8. Click Create.
  9. Type the email, name, or group of the person (or people) you’d like to request files from. They’ll receive an email about your request. 
    • To copy a link instead, click Copy next to Share a link instead. You can paste the link into an email, message, or wherever you’d like people to access it.
  10. Click Share. You’ll receive an email confirmation, and an email notification when files are uploaded to your file request. 

Note: By default, the destination folder for uploaded files is private. You can share the uploaded files by selecting a shared folder when you create the request, or by sharing the files or folder after files have been uploaded.

If you're a Dropbox Business admin, learn how to manage file requests for your Dropbox Business team.

How to change a file request

To change a file request after it's been created:

  1. Sign in to dropbox.com.
  2. Click File requests in the left sidebar.
  3. Click "" (ellipsis) to the right of the request.
  4. Click Edit.
  5. You can edit both the Title and Description of your request. Dropbox Professional and Business customers can also add or update a deadline. 
  6. Click Save.

How to close a file request

You can close a file request when you'd like to stop receiving files. Once a file request is closed, people with an invitation link can’t upload files to your Dropbox.

  1. Sign in to dropbox.com.
  2. Click File requests in the left sidebar.
  3. Click "" (ellipsis) to the right of the request.
  4. Click Close request. You can view your closed requests on the Closed requests tab.

Note: You can reopen a closed file request. From the Closed requests tab, click "" (ellipsis) to the right of the request and click Reopen.

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