How to use Email to Dropbox

Updated Sep 27, 2023

Email to Dropbox allows you and your trusted contacts to forward email attachments directly to your Dropbox account using a unique email address. You can also set up email addresses for any folder using file requests. Learn how to create and manage Dropbox file requests.

A maximum of 100 attachments can be added per email but the total size of file attachments can be no larger than 20 MB.

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Notes:

  • Some email providers may have smaller file size limits.
  • Email providers that embed files instead of attaching them aren‘t supported, such as MacMail.

How to set up your unique email address

If you’re on a team account, your admin needs to turn on Email to Dropbox before proceeding. If Email to Dropbox is already turned on or you’re on an individual plan, here’s how you can set up your email address:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials).
  3. Click Settings and down scroll to Features.
  4. Click Set up next to Email to Dropbox.
    • Note: You can also set up Email to Dropbox from the App Center
  5. Click Create unique email address in the window that appears.
  6. Click Done.

You’ll receive an email from your unique email address with tips for getting started. We recommend saving this address to your contacts for easy access.

All file attachments forwarded to your unique email address will appear in a private "Email Attachments" folder in your Dropbox account. You can share the "Email Attachments" folder like any other file or folder.

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Note: Anyone can send file attachments to your Dropbox account with this address. Only share it with people you trust.

How to change your unique email address

To change your unique email address:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials).
  3. Click Settings and scroll down to Features.
  4. Click Get new address next to Email to Dropbox.
  5. Click Save changes.
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Note: Your previous unique email address becomes inactive if you make this change.

How to turn off Email to Dropbox

To turn off Email to Dropbox:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials).
  3. Click Settings and scroll down to Features.
  4. Click Turn off next to Email to Dropbox.
  5. Click Yes.

Admins: How to turn Email to Dropbox on or off for your team

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Note: Only team admins can turn Email to Dropbox on or off for team accounts.

To turn Email to Dropbox on or off for your team:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Click File requests under Additional settings.
  5. Toggle the setting next to Email to Dropbox to On or Off.

Once the feature is turned on, team members can create unique email addresses to forward their attachments to by following the instructions above, in the section "How to set up your unique email address."

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