How to use Email to Dropbox

Email to Dropbox allows you and your trusted contacts to forward email attachments directly to your Dropbox account using a unique email address. You can also set up email addresses for any folder using file requests. Learn how to create and manage Dropbox file requests.

A maximum of 100 attachments can be added per email but the total size of file attachments can be no larger than 20 MB.

How to set up your unique email address

If you’re on a team account, your admin needs to turn on Email to Dropbox before proceeding. If Email to Dropbox is already turned on or you’re on an individual plan, here’s how you can set up your email address:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Click Settings and down scroll to Features.
4. Click Set up next to Email to Dropbox.
   • Note: You can also set up Email to Dropbox from the App Center. 
5. Click Create unique email address in the window that appears.
6. Click Done.

You’ll receive an email from your unique email address with tips for getting started. We recommend saving this address to your contacts for easy access.

All file attachments forwarded to your unique email address will appear in a private "Email Attachments" folder in your Dropbox account. You can share the "Email Attachments" folder like any other file or folder.

How to change your unique email address

To change your unique email address:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Click Settings and scroll down to Features.
4. Click Get new address next to Email to Dropbox.
5. Click Save changes.

How to turn off Email to Dropbox

To turn off Email to Dropbox:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Click Settings and scroll down to Features.
4. Click Turn off next to Email to Dropbox.
5. Click Yes.

Admins: How to turn Email to Dropbox on or off for your team

To turn Email to Dropbox on or off for your team:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Settings.
4. Click File requests under Content in the admin console.
5. Toggle the setting next to Email to Dropbox to On or Off.

Once the feature is turned on, team members can create unique email addresses to forward their attachments to by following the instructions above, in the section "How to set up your unique email address."