How to manage Dropbox DocSend content folders

Updated Feb 09, 2026

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In Content library, you can leverage folders to organize your content. You can create folders to separate content by team, prospect or customer, or even document type.

You can also store all files used in DocSend Spaces in the Content library section. And with the ability to add subfolders to your folder structure, the possibilities are endless!
There are two main folder types for all content: Personal folders and team folders.
  • Personal Folders are perfect for storing any private or sensitive documents. This section is private to each user and won’t be visible or accessible to other users on the account.
    • When content stored in a personal folder is added to a Space, team members will see only the file name with a lock icon, indicating restricted access.
  • Team folders can be used to store and arrange public content that your team has access to. When files located in team folders are added to a Space, they’ll be visible to everyone in the team who has access to that Space. Team folders can be found under the Team Folders section of the Content library page.
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Note: Files aren’t stored directly within Spaces but in the Content library section and can be linked to one or multiple Spaces (data rooms).

Create a folder

You can easily create a new folder or subfolder on Content library:

To create a new folder:

  1. Click Content library in the left side bar.
  2. Click Team folders or Personal folders.
  3. Click Create folder.
  4. Name your folder.
  5. Click Add folder.
  6. Click Confirm.

You can now upload content into the new folder or drag and drop existing content into the folder.

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Note: If you’re on an Enterprise plan with subteams enabled, you may also be prompted to select a folder owner.

The Content library shows the combined count of recent visits to each file in your folder, reflecting both company and external visitor activity.

 

Visits

Manage folders

On the Content page, you can perform additional actions to manage your content folders. When you hover over a folder and click “…” (more options), you can:

  • Share as Space: Create a Space link containing all documents in the folder. Learn more about how to create a Space from Content folders.
  • Create folder: Create a new folder or subfolder.
  • Rename: Rename a folder.
  • Request files: Use the form to request files from an account.
  • Delete: Delete a folder. When you do so, a confirmation message will appear before the folder is deleted.
  • Linked Spaces: Shows the Spaces linked to files. 

Filters

  • Team: Shows only team content.
  • Personal: Shows only Personal content. 
  • Shared folders: Shows content shared with others.

Move multiple files into a folder

  1. Check the boxes next to the files you want to move.
  2. Click and drag the files into the desired folder. 
    • Note: You can click Move back in the bottom status window to undo this action.

 

Move single a file into a folder

  1. Select the file you want to move.
  2. Click and drag that file into the desired folder. 
    • Note: You can click Move back in the bottom status window to undo this action.

 

Move files and folders into a specific folder

  1. Select the files and folders you want to move.
  2. Click and drag the content into the desired folder. 

 

Delete multiple files and folders

  1. Check the boxes next to the files you want to delete.
  2. Click delete Delete. 
    • A confirmation box will appear to confirm this action.
  3. Click delete Delete again to confirm.
    • Note: This will remove access for all invited users and deactivate any active links to these files and folders.
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Important: You’ll have 30 days to retrieve files or folders from the “Deleted content” folder before  permanent deletion occurs. 

Moving content into folders with varying privacy settings

  • Moving content from team folder to team folder typically has no effect on the content or its visibility.
  • Moving content from a personal folder to a team folder immediately shares the content with your team and allows other users to see it.
  • Moving content from a team folder to a personal folder immediately removes any teammates’ links and prevents other users from accessing the content. A confirmation message will appear before the content is moved.

Best practices

  • To facilitate collaboration, use team folders for documents that require review from multiple team members.
  • For documents that are confidential or in draft form, use personal folders to maintain control over who can access them.
  • Check the content in both your personal and team folders regularly to ensure that the right files are accessible to the users that really need access to them.
  • You can drag and drop files from a team folder to a personal folder, and vice-versa. Learn more about content folders.
    • Note: Privacy and access settings will change if you move files from a team folder to a personal folder and vice-versa.
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