How to set storage limits for team folders

Admins can set storage limits for top-level team folders. These limits help admins monitor and manage how much storage space each folder uses.

Notifications are on by default when an admin first sets a storage limit. Dropbox sends notifications when a team folder reaches 80% and 100% of its storage limit. Dropbox also notifies all admins and folder editors when a storage limit is added, changed, or removed.

By default, reaching or exceeding a storage limit doesn’t block uploads. Admins can turn on Block uploads to prevent uploads or syncs after a team folder reaches its storage limit.

How to set storage limits for team folders on dropbox.com

You can set a storage limit for any top-level team folder from the admin console.

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown next to Dropbox.
4. Click Content.
5. Hover over the folder you want to manage and click ☑ (more options).
6. Select Manage storage limit.
7. Toggle Set a storage limit to On.
8. Enter the storage limit in GB.
9. To block uploads and syncs when a folder reaches its limit, toggle Block uploads to On.
10. Click Save.

What happens when a team folder reaches its storage limit

A team folder can exceed its storage limit before Dropbox starts blocking actions.

For example, a team member can add a 3 GB file to an empty team folder with a 2 GB limit. If Block uploads is on, Dropbox blocks subsequent uploads and syncs while the folder remains over the limit.

Team members can’t copy files into an above-limit folder, add watermarks to files, or edit PDFs in the folder. They can still copy files out of an above-limit folder. If they try a restricted action, they’ll receive a notification that the action can’t be completed because the folder is over its storage limit.

In the Dropbox desktop app, syncing for the affected team folder pauses when the limit is reached.

To resume uploads and syncing, an admin can:

• Increase the storage limit
• Remove the storage limit
• Turn off Block uploads

Uploads and syncing also resume when the team folder is below its storage limit again.

How storage limit notifications work

When an admin sets a storage limit for the first time, notifications are on by default.

When notifications are on, Dropbox sends notifications when a team folder reaches:

• 80% of its storage limit
• 100% of its storage limit

Notifications can be sent by email and through Dropbox notifications.

Admins can send notifications to:

• Team admins
• Folder editors
• Both admins and folder editors

Dropbox also sends notifications whenever a storage limit is:

• Added
• Changed
• Removed

Notifications about added, changed, or removed limits are always sent to all admins and folder editors. These notifications are sent regardless of the Notifications setting.

Dropbox sends a single email containing applicable storage limit updates. The email can include:

• Folders near their storage limit
• Folders over their storage limit
• Folders with a storage limit added
• Folders with a storage limit changed
• Folders with a storage limit removed

How to turn on storage limit notifications

To turn on notifications for the 80% and 100% storage thresholds and choose who receives them:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown next to Dropbox.
4. Click Content.
5. Hover over the folder you want to manage and click ☑ (more options).
6. Select Manage storage limit.
7. Toggle Set a storage limit to On.
8. Toggle Notifications to On.
9. Choose who should receive notifications:
   • Both admins and folder editors
   • Admins
   • Editors
10. Click Save.

How to change or remove a storage limit

Admins can update or remove storage limits for team folders at any time.

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown next to Dropbox.
4. Click Content.
5. Hover over the folder you want to manage and click ☑ (more options).
6. Select Manage storage limit.
7. Do one of the following:
   • To change the limit, enter a new storage limit.
   • To remove a limit, toggle Set a storage limit to Off.
8. Click Save.

Dropbox notifies all admins and folder editors when the storage limit is changed or removed.