How to enable domain insights and account capture
Step 1: Verify domain ownership
Before domain insights and account capture can be enabled, a Dropbox team account admin must verify domain ownership:
- Log in to dropbox.com with your admin credentials.
- Open the Admin Console.
- Click Settings.
- Under Members, click Domains.
- Click Add domain.
- Enter the organization domain you'd like to verify ownership of.
- Select one of the three verification methods.
- Follow the instructions on screen—once you've completed the verification, you'll receive an email notifying you that your domain ownership was successful.
Step 2: View domain insights
After you’ve verified your domain, you can see insights for each verified domain in the admin console. To do this:
- Log in to dropbox.com with your admin credentials.
- Open the Admin Console.
- Click Settings.
- Under Members, click Domains.
Each of your owned domains will show the amount of personal Dropbox account activity under the Personal accounts column.
Step 3: Turn on account capture
After you’ve verified your domain, you can use account capture to force team members using their work email address for a personal Dropbox account to migrate to the Enterprise team or to change the email address associated with their Dropbox account.
To turn on account capture:
- Log in to dropbox.com with your admin credentials.
- Open the Admin Console.
- Click Settings.
- Under Members, click Domains.
- Locate the verified domain on which you'd like to enforce Dropbox usage.
- Click the gear icon and choose Change capture settings.
- Select if you'd like all users or only invited users to join your team.
- Click Next.
- Optional: Send an email to Dropbox users on your domain.
- If you choose All users, you have the option to email Dropbox users on your domain before account capture is enabled. Users who are already members of other Dropbox team accounts won't be notified. You can Skip this step.
- If you choose to send the email, enter an email address that users can respond to if they have questions about this notification. You can also add a custom message to the email with any required information or instructions for your users.
- Click Send email.
- Click Turn on capture.