If your Dropbox file or folder is missing because it didn’t sync to the device you’re using, visit this article to fix syncing problems. You can check by signing into your account on dropbox.com and seeing if the file or folder is there.
If your file or folder is missing for another reason, see below for options on how you can recover it.
If the file or folder is missing because it was moved, renamed, or deleted by you or someone you are sharing it with:
- Dropbox Basic, Plus, and Family accounts can recover any file edits or deletions made within the last 30 days.
- Dropbox Professional and Business accounts can recover any file edits or deletions made within the last 180 days.