What is the email address on my Dropbox account?

To log in to Dropbox, use the email address you used to sign up to Dropbox. 

If you’re not sure what the email address on your Dropbox account is, you can find it from a device you linked to your account or through a folder you shared, or through your payment information if you purchased a subscription.
 

How can I find my email address if I can’t log in to Dropbox?

If you can’t log in to Dropbox, you can use our credit and debit card charge lookup tool to find the email address associated with a charge.

If you’re a member of a shared folder, you can also ask another member of that folder to look up your account’s address by doing the following:

1. Log in to dropbox.com.
2. Click Shared in the left sidebar.
3. Click the Folders tab.
4. Find the shared folder and click the ☑ (more options) next to the shared folder name.
5. Select Share.
6. Click Who can access.

In the list of shared folder members, the person will be able to see the email address under to your name.

Was your account inactive?

If your Dropbox account was inactive for more than 12 months, it may have been closed due to inactivity. After it’s closed, the account and all its data are permanently deleted and can’t be recovered.

If that’s the case, you won’t be able to locate your account using an email address, and you’ll need to create a new account instead.

Learn more about inactive accounts.