Check traffic and insights on shared files

This feature is only available to Dropbox Professional customers.

Traffic and insights let you track how files you’ve shared have been viewed or downloaded. You can confirm links and invitations have been received, and see how they’re used.

To see traffic and insights for shared files:

  1. Sign in to dropbox.com
  2. Click All files or Shared in the left sidebar.
  3. Click the name of a shared file to open its preview.
  4. Click the Traffic and insights tab to view stats.

Stats for the current week are displayed on the right, including Total views and Total downloads, with a graph of activity by day. Click the right or left arrow near the date range to display stats for a different week.
Note: Stats are only available for the last 90 days, and for files that you own.

When you view metrics for shared links, you’ll see how many times a file has been viewed or downloaded. When a recipient accesses your file from a direct sharing invitation, you’ll also see:

  • Their name
  • Whether they viewed or dowloaded your file
  • When they accessed your file 
  • The device they used

Note: People who access your file via a shared link will be listed as “Guest” and their device will not be shown.

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