How do I see who's viewing my files?

You can see viewer info about members of your team or people with Can edit or Can view permission.

When someone accesses a shared link and isn’t a team member or wasn’t specifically invited to the file, they appear as a Guest viewing the file. You can't see the name or email address of a Guest on a file. Guests can’t see viewer info.

Only you, or people you invite to edit a file, can invite others to your shared files.

Learn how to change permissions for your shared folders and shared links.

Note: If someone downloads a shared link without viewing it on dropbox.com, they won't show in viewer info.

Viewer info may be enabled by default for your account.

If viewer info isn’t displayed on content you own, you can enable it for all files you own.

To enable viewer info for your Dropbox team:

1. Log in to dropbox.com using your admin credentials.
2. Click Admin console.
3. Click Settings.
4. Click Viewer info.
5. Change the dropdown to On by default.
6. Save changes.

Note: If you’re a Dropbox team member and your admin disabled viewer info, contact your admin to enable this feature.

To enable viewer info for your personal account:

1. Log in to dropbox.com.
2. Click your avatar (profile picture or initials) in the top-right corner.
3. Click Settings.
4. Toggle Viewer info on all files I own to On.

If viewer info is disabled for your account, you can enable viewer info for specific files or folders:

To enable viewer info for a shared file or folder:

1. Log in to dropbox.com.
2. Hover over the name of the file and click Share.
3. Click the gear icon.
4. Next to Viewer info, click to toggle On.
5. Click Save.

When viewing a preview of a file on dropbox.com, you can see when someone is currently viewing a shared file using dropbox.com. If someone uses the Dropbox badge with a Microsoft Office file, you can see when they're currently viewing the file. 

Note: This doesn't apply to Paper docs or showcases.

If you have access to viewer history on dropbox.com, you can see when someone used the following to view a file:

• dropbox.com
  • Note: This doesn't apply to Paper docs or showcases
• The Dropbox mobile apps
• The Dropbox desktop app

For people using Windows, you can see when people viewed files in most applications.

If you're using macOS 10.9 or later, you can see when someone viewed a file using:

• Adobe Acrobat Pro
• Adobe Photoshop CC 2015 & 2016
• Microsoft PowerPoint 2011 & 2016
• Microsoft Word 2011 & 2016
• Microsoft Excel 2011 & 2016
• iWork Keynote, Numbers, Pages
• Preview
• TextEdit

Note: If someone is viewing your file using macOS 10.14 (Mojave) they may need to enable additional settings first.

Shared folder members who Can edit the folder can invite people to the folder. Click Share and Who can access on a file or folder to see what permissions (Can edit or Can view) someone has.

If you’re the owner of a shared folder, you can restrict who can invite people to the folder.

Learn how to restrict files and folders permissions.

If you see a Guest on your file, that guest accessed the file through a shared link. A Guest may be someone who can access a file, but is viewing a shared link when they’re not logged in.

If more than four people viewed a file, you see an icon with a number on it on the preview of the file on dropbox.com. This icon shows how many people viewed the file. Click this icon to see everyone who accessed the file.

If you don’t see the person you’re looking for, they might not have viewed the file yet, or viewed the file when they weren’t logged in. If they’re not logged in, they’re shown as a Guest when they view the file.

To remove someone who has can view or can edit access, remove them from the shared file or folder.

If you shared a file with someone through a shared link, you need to delete the link to remove their access.