Installs

If the Dropbox app on your computer won't install, don't worry. Read our troubleshooting instructions to help resolve your issues and install the app.

View article

Can I access Dropbox on my mobile device?

You can access your Dropbox account on your phone or tablet in two ways: the Dropbox mobile app or via dropbox.com in your browser. Learn more.

View article

What is the Dropbox desktop app?

The Dropbox desktop app allows you to access your Dropbox files and folders from your computer. Learn more about the Dropbox desktop app.

View article

Other ways to get help

Community

X

Contact support

Dropbox help center

Installs

Learn how to install Dropbox apps and troubleshoot installation issues

Advanced installations

Install the Dropbox app on an OS golden image Admins

Dropbox Lite for Windows in S mode

How to install Dropbox on Linux machines

See all

Move the Dropbox folder to a new location

Install Dropbox for all team members Admins

Team access to Dropbox for macOS on File Provider Admins

How to run an advanced reinstall of Dropbox

Manage desktop app preferences on Linux

Show less

Configurations

eduGAIN, InCommon, and configuring Dropbox SSO Admins

How to configure a team’s desktop with GPO Admins

Connect the Dropbox desktop app to a proxy server

See all

Allow firewall for the Dropbox desktop app

Show less

Mobile installations

How do I reinstall the Dropbox iOS app?

Does the Dropbox mobile app need access to contacts?

Customize Dropbox mobile app home screen

See all

Show less

Troubleshooting connections issues

How to get Dropbox crash logs on your iPhone or iPad

What to do if Dropbox unexpectedly quits

Why is the Dropbox Open button not appearing? - Dropbox Help

See all

Dropbox can't access your Windows Registry

If dropbox.com fails to load or loads incorrectly

Dropbox using high CPU on my computer

Manage how much bandwidth Dropbox uses

Show less

Troubleshooting operating system issues

My computer is no longer supported. What should I do?

Expected changes with Dropbox for macOS on File Provider

Dropbox native support for Apple silicon

See all

External Drive Support for Dropbox on macOS on File Provider

Support for Dropbox support for macOS on File Provider

Show less

Uninstalling Dropbox

How to uninstall Dropbox on your computer

Can I delete Dropbox if it came pre-loaded on my Android device?

Troubleshooting installation issues

Dropbox installer failed to start

Resolve errors updating installing Dropbox on a Mac

Where is the Dropbox app on my iPhone or iPad?

See all

Show less

Using Dropbox applications

Update to the latest version of Dropbox

Can I access Dropbox on my mobile device?

How do I turn the Dropbox badge on or off?

See all

Widgets and quick actions on the Dropbox iOS app

Save or share files with other mobile apps

What is the hidden "Dropbox" folder?

What are the Dropbox system requirements?

How to use the Dropbox website

Dropbox Replay Add-On

How to use Dropbox Passwords

How to sign documents on your iPhone or iPad

How to use Dropbox Paper on a mobile device

How to find the Dropbox folder on a computer

Download Dropbox from the Microsoft app store

Dropbox Replay system and file requirements

What is the Dropbox desktop app?

What is the Dropbox badge?

How to find the Dropbox icon in your taskbar or menu bar

What is Dropbox Update for Mac?

Dropbox Passwords: How to install and log in

HTTP connections from the Dropbox desktop client

Why is the Dropbox badge not showing?

Personal and team Dropbox folder names

Face ID and Touch ID for the Dropbox iOS mobile app

Dropbox Replay: an overview

FAQs about Dropbox Passwords

What do the Dropbox badge alerts mean?

Download and install the Dropbox desktop app

FAQs about ending support for Dropbox Capture

How to download and install Dropbox Dash

How to disconnect and delete Dropbox Dash

Dropbox Dash system requirements

Dropbox Dash Managed Client and Extension Deployment Guide Admins

How to install the Dropbox desktop app on Linux

Show less

Other ways to get help

Community

Connect with other Dropbox customers to get answers and learn best practices.

Contact support

Learn about your support options, file a support ticket, and check the status of open tickets.

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.

Installs

Advanced installations

Configurations

Mobile installations

Troubleshooting connections issues

Troubleshooting operating system issues

Uninstalling Dropbox

Troubleshooting installation issues

Using Dropbox applications

Featured articles

Download desktop application

Install errors

Can I access Dropbox on my mobile device?

What is the Dropbox desktop app?

Related categories

Integrations

Create and upload

Sync

View and edit

Other ways to get help

Installs

Advanced installations

Configurations

Mobile installations

Troubleshooting connections issues

Troubleshooting operating system issues

Uninstalling Dropbox

Troubleshooting installation issues

Using Dropbox applications

Frequently asked questions

Other ways to get help

Community

Contact support

Learn