How to use Email to Dropbox

Email to Dropbox is available for Dropbox business teams who have enrolled in early access for this feature. Learn how to sign up for early access to Dropbox business features.

Email to Dropbox allows you to email and receive file attachments directly to your Dropbox account using a unique email address. File attachments can be no larger than 20 MB per email, though some email clients may have smaller size limits.

Turn on Email to Dropbox

To turn on Email to Dropbox:

  1. Sign in to dropbox.com with your admin credentials.
  2. Enroll in early access for Email to my Dropbox.
  3. Click Settings.
  4. Click File requests under Additional settings.
  5. Toggle the setting next to Email to my Dropbox from Off to On.

Once the feature is turned on, team members can create unique email addresses to forward their attachments to. All file attachments forwarded to their unique email address will appear in a private  Email Attachments folder in their Dropbox account.

Set up your unique email address

To set up your unique email address:

  1. Sign in to dropbox.com with your team member credentials.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Set up next to Email to my Dropbox.
  5. Click Create an email address in the window that appears.

You’ll receive a confirmation email from your unique email address with some instructions on how to send your first attachment. We recommend saving this address to your contacts for easy access.

Note: Anyone can send file attachments to your Dropbox account with this address. Only share it with people you trust.

Change your unique email address

To change your unique email address:

  1. Sign in to dropbox.com with your team member credentials.
  2. Click your avatar (profile picture or initials).
  3. Click Settings.
  4. Click Get new address
  5. Click Save changes.
    • Note: Your previous unique email address will no longer be active if you make this change.
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