Member space limits may not be available for teams with more than 5,000 shared folders. Teams with a high number of shared folders can expect some performance degradation.
Member space limits allows team admins to control how much Dropbox storage space team members can use. This feature is available to all Dropbox Business teams.
What happens if a member goes over their limit?
Members are notified via email, desktop, and mobile app when they reach:
- 90% of their space limit
- 100% or more of their space limit
Team admins are also notified via email. In addition, a record is added to the activity logs.
Dropbox will continue to function as normal for members who exceed their space limit.
What happens to over-quota members on a team with stop sync enabled
Admins can use stop sync limits to prevent members who exceed their space limit from using Dropbox as normal. Specifically, two things happen:
- Their account will stop syncing
- They won't be able to upload files
These team members will then have two options:
- Remove files to bring their accounts below the space limit
- Contact their admin to request more space
Note: Team admins won't receive email notifications when a team member reaches their stop sync limit.