Admins: How to manage the team space for your team

Certain types of admins can control the top-level folder structure for their team's account, as well as editing permissions and access to team folders. They can also access team members' personal folders from the admin console.

How to manage who can create top-level team folders

To manage who can create team folders at the top level of the team space:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Settings.
4. Scroll to the Content section.
5. Click Top-level content management.
6. Click the dropdown and select Everyone or Admins only.
   • Note: If this is set to Everyone, all team members will be able to create, rename, move, or delete top-level team folders.

Team members with edit access to the top level of a team space will be able to convert shared folders in their personal space to team folders. They’ll also be able to convert team folders to normal folders.

How to manage access to a team folder

To manage who can view or edit a team folder:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click the dropdown beside Dropbox, under Products.
4. Click Content.
5. Click ☑ (more options) next to the team folder name.
6. Click Manage access.
   • To change permissions for a group or individual, click the user or group name.
     • Click Remove to remove access completely. Or,
     • Click the dropdown and select Can edit or Can view.

To manage permissions for a team folder: 

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click the dropdown beside Dropbox, under Products.
4. Click Content.
5. Click ☑ (more options).
6. Click Manage access.
7. Click ☑ (settings).
8. Select either Team members who can edit, or Only Team Admins from the dropdown next to Manage access.
   • If permissions are set to Team members who can edit, team members with edit access to the folder will be able to add or remove people from the folder.
   • If permissions are set to Only Team Admins, team members with edit access to the team folder won’t be able to add or remove people from the folder.
9. Click Save.

To manage permissions for individual team members within a team folder:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Members.
4. Click Manage Access next to the individual you want to modify access for.
5. Check or uncheck team folders to modify access for individual members.
6. For checked team folders, select Can edit or Can view from the dropdown. 
7. Click Apply.

How to create a top-level folder

If you’re an admin, learn how to create a team folder from the admin console. 

How to manage access to top-level folders

To manage access to a folder that’s at the top level of the team space:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click the dropdown beside Dropbox, under Products.
4. Click Content.
5. Hover over the folder you’d like to manage access to and click ☑ (more options) next to the folder.
6. Select Manage access.
   • Note: You’ll see a list of names and groups of everyone who can access this team folder.
7. Click the dropdown next to the name of the person or group to modify their access.
   1. Select Can edit or Can view from the dropdown to change their permissions.
   2. Click Remove, then click Remove again to remove their permissions entirely.
   3. Type in the name of a person or group in the search bar, then click Add to add them to the folder.

How to access a team member's personal folder

Team admins on Advanced, Business Plus, and Enterprise can access team member’s personal folders using log in as member or from the Content page.

Learn more about personal folders.


To access a team member’s personal folder from the Content page:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Members.
4. Click ☑ (more options) beside the name of the team member you'd like to sign in as.
5. Click Log in as member.
6. Click Sign in to confirm.
7. When you’re done, click the Logged in as [X] button in the top right and select Switch back.
    

Learn more about “log-in-as-member.”