Dropbox Basic teams is a free team plan that allows you to collaborate, share files and documents, and work on projects together, all within a shared workspace for up to 10 people.
Learn more about Basic teams.
Your team is eligible for a downgrade if:
- It has 10 members or less
- It has used 2 GB or less of storage space
Downgrading from a paid team plan will mean:
- The storage space shared by the team will be 2 GB
- The size limit for the team will be 10 members
- Premium security features such as SSO, two-step authentication and device approval will be removed
- Unlimited signature requests will be removed
- The 180-day period to restore deleted files will be reduced to 30 days
- The ability to track file engagement will be removed
- API access for linked apps will be revoked
The admin downgrading the team will remain as the admin of the Basic team. Any other admins will become team members.
Team members in a Basic team will keep access to their member folder, as well as any team folders they previously had access to. Any member of a Basic team can create new team folders and set access restrictions for folders they create.
The team admin can remove members, or disband the team at any time.
How to downgrade a team
To downgrade your team from a paid team:
- Log in to dropbox.com with your admin credentials.
- Click Admin console in the left sidebar.
- Click Billing in the left sidebar.
- Scroll down and click Cancel plan.
- Select the reason you’re canceling.
- Click Continue with cancellation.
- Under Please acknowledge the following, check all boxes.
- Click Complete cancellation.
- On your dropbox.com home page, click Review options in the red bar at the top of your screen.
- Select Change to a free Dropbox plan for teams.
- Click Confirm change.
To downgrade your team at the end of a free trial:
- Log in to dropbox.com with your admin credentials.
- Click Review options in the banner at the top of your screen.
- Select Change my team’s plan to the free Basic plan.
- Click Confirm changes.