| Updates |
Additional Information |
| Changing the location of your Dropbox folder is no longer supported by macOS. |
- Your Dropbox folder will be moved to ~/Library/CloudStorage.
- Due to the change of the Dropbox folder location, files that were previously linked in some third-party applications will need to be linked again.
- Storing your Dropbox folder on an external drive is no longer supported by macOS.
- Your Dropbox folder in Finder will now be found under Locations instead of Favorites.
- Individual folders can be moved from your Dropbox folder to Favorites for quick access.
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| Some third-party applications need to be granted permission to access your Dropbox files and folders. |
- Some third-party applications don't use the native macOS system dialog box when opening or saving a file or folder. For example, accessing a file through a Terminal command.
- If you attempt to directly access a Dropbox file or folder via one of these applications, you'll need to allow access.
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| A new file format known as a flattened package is supported by Dropbox on macOS. |
- Package files appear as regular files, but are actually bundles that contain other file types within.
- Examples of package files include .pages, .numbers, and .key.
- This new format will have the same functionality as previous package files.
- Existing packages will be updated to the new format the next time they are changed and synced.
- Flattened packages can only be accessed on devices running Dropbox for macOS.
- Dropbox Transfer doesn’t currently support flattened packages.
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| Searching through Finder won’t find all content in your Dropbox folder. |
- Searching through Finder will only find online-only files or folders that have been previously accessed on your device running Dropbox for macOS.
- Only file names will display in these search results, not the file contents.
- This will also affect features that depend on searching through Finder. For example, Smart Folders.
- Search using Spotlight isn’t affected.
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| Actions involving a large number of files can take longer than usual to complete. |
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| Certain types of files may not sync on macOS 12. |
- Files or folders may not sync if their name contains the byte-order mark (BOM).
- Files or folders may not sync if their name begins with a space followed by a single digit.
- These issues are resolved in macOS 13+.
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| LAN Sync is currently not supported on Dropbox for macOS. |
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| Certain files or folders with very long names or that are located in deeply-nested folder structures won't be synced. |
- The name length limit for a file or folder will depend on the entire path.
- The path length limit is 1024 characters.
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| Some types of files may not be synced while an application is actively editing them. |
- On macOS 13, these files will be clearly identified in the View sync issues window on the Dropbox desktop app.
- To resume syncing, close the applications that are actively editing these files.
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| Syncing may slow when your computer is trying to save energy. |
- When your Mac has low battery, is not plugged in, or is running hot, Dropbox regulates syncing to preserve energy.
- Dropbox may sync more slowly than on previous versions of macOS in this circumstance.
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| Some types of files aren't supported on Dropbox for macOS. |
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| Some downloaded files won’t display as occupying disk space. |
- Opening an online-only file from the Dropbox desktop app downloads a file to your computer, but macOS won’t include these files when calculating occupied disk space.
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| Some newly added files will default to online-only. |
- Files added to your Dropbox account from another device or that are shared by another user will default to online-only.
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| AirDrop won't work if Dropbox Backup is enabled. |
- This is a known issue that Dropbox engineers are working to resolve.
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