How to manage the team space for your team

Certain types of admins can control the top-level folder structure in the team space, as well as editing permissions and access to folders. They can also access individual team member folders from the admin console.

Sections in this article:

How to manage top-level editing permissions

If you’re an admin, you can choose if all members or only admins can edit the top-level structure of the team space. The top-level is the first set of folders that you see in the All files section of your account on dropbox.com.

To change this setting:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Under Content, click Top-level content management.
  5. Click the drop-down and choose the right setting for your team:
    • Everyone: All team members can edit the top-level folders in the team space.
    • Only admins: Only admins can edit the top-level folders in the team space. Team members can’t add files or folders to this level of the space.
  6. Click Save.

If you choose Only admins, you can must use the Content page if you want to add, delete, rename, or move content in the top-level of the team space. 

Note: If you set Top-level content management to Only admins, the Upload and Create buttons on the All files page will be greyed out. You’ll need to use the Content page to make changes to the top-level folder structure.

If you choose Everyone, you can either use the Content page, the All files page, or the desktop app to edit the top level of the team space.

How to create a top-level folder

From the Content page, you can organize the folder structure in the team space. Team admins can also manage membership of any shared content. 

To create a top-level folder in the team shared space:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Click Content.
  4. Click New folder on the right.
  5. Choose if you want everyone on your team to have access to this folder or only specific members.
  6. Choose if members should have Can edit or Can view access to the contents of the folder.
  7. Check the box next to Automatically sync this folder to members’ computers, if you’d like.
  8. Click Create.

How to manage access to top-level folders

To manage access to a folder:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Click Content.
  4. Hover over the folder you’d like to manage access to.
  5. Click Manage.
  6. Find the group or individual you want to edit.
  7. Click the dropdown and select Can edit, Can view, or Remove.

How to access team member folders

You can access team member folders using sign-in as user or from the Content page. To access team member folders from the Content page:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Click Content.
  4. Click Member.
  5. Click the “” (ellipsis) next to the team member you’d like to sign in as.
  6. Click Sign in as user.

For help with the team space and member folders, or to cancel your Dropbox team plan or trial, contact Dropbox Support.

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