Check if a free trial is canceled
When you cancel your free trial, you'll receive a confirmation email from Dropbox. If you don’t see it in your inbox, check your spam folder.
If you were charged for Dropbox Standard, Business, Advanced, Business Plus, or Enterprise
If your free trial already ended and you started getting charged for Dropbox Standard, Business, Advanced, Business Plus, or Enterprise, you can put your team in locked state immediately by canceling your current subscription. Your Dropbox Standard, Business, Advanced, Business Plus, or Enterprise features will be canceled at the end of your current billing cycle. You won’t lose any of your files and you won’t get charged on your next billing date.
Check your next billing date
Learn how to view your past bills from Dropbox and see your next billing date.
Find your current Dropbox plan
If you’re not sure what type of account you have right now, log in to dropbox.com and go to https://www.dropbox.com/account/plan.
Refunds
In most cases, Dropbox doesn’t issue refunds. To stop getting charged in the future, cancel your current subscription and put your team in locked state.
If you’d like to completely delete your Dropbox account instead, learn how in this article.